In less than two years, Capstone Physical Therapy has grown from a husband-and-wife startup with one therapist and one support staff member to a company with four locations and 16 employees.
Capstone opened a practice in Blaine in early July, and will soon open another in Ferndale.
Co-owner Greg Penner said the cause for the growth is easy to pinpoint: hire the best physical therapists available, and the
patients will come.
“Our primary focus is providing the best customer care, and for us that means employing the best educated and most well-trained physical therapists. All our therapists are doctors of physical therapy,” Penner said.
Several therapists at Capstone have high-level certifications to specialize in specific areas of patient care, in addition to expertise in general physical therapy.
Take co-owner Jeannett Penner. According to the American Board of Physical Therapy Specialties, she is one of only two therapists north of Seattle to be certified as a geriatric clinical specialist, and one of only 8,532 nationwide to be certified as an orthopedic clinical specialist. She has also completed the education and training to become one of only 194 physical therapists in the nation certified as a specialist in women’s health.
Doniel Hagee has her doctorate in physical therapy and board certification as an orthopedic clinical specialist, as well as a bachelor’s degree in athletic training. She worked as the athletic trainer and physical therapist for the Bellingham Bulldogs semi-professional football team for several years.
The knowledge and expertise of the therapists at Capstone has led to more success stories for their patients. Local physicians have taken notice, Penner said.
“We’re committed to evidence-driven therapy and successful patient outcomes. Local doctors have seen our outcomes, which have been very good, and that has driven more referrals,” Penner said.
With many patients from Blaine and Birch Bay driving to Capstone’s office in Lynden, it made sense to open a practice in Blaine.
“Having the location in Blaine allows us to offer better convenience to our customers in north Whatcom County,” Penner said.
“We cover all aspects and can take into account special considerations. Our therapists work together, so we have a broad range of expertise. We’ve taken a great deal of time and expense to make sure the atmosphere for the customer is high caliber, and that extends to the way we treat people. We are friendly, courteous and professional because we want the patient to have the best experience possible.”
Capstone was a gold sponsor of the 2014 Relay for Life of North Whatcom, and sponsored the Lynden Raspberry Festival three-on-three basketball tournament and 5k run. Penner said he is excited for Capstone to become a part of the Blaine community by contributing to sports teams and community events.
“Part of our philosophy has been to give back to the community. We hope to get involved in Blaine with local sports teams and events, and we encourage people to give us a call for sponsorships.”
Capstone Physical Therapy is located at 1733 H Street, Suite 400 in Cost Cutter Mall. For more information, visit capstonept.com